Technical Delivery Manager

About Sirma 

Established in 1992, Sirma is one of the leading IT companies in Bulgaria. Since 2015, the company has been listed on the Bulgarian Stock Exchange.

Sirma specializes in software development across multiple industries, including finance, insurance, healthcare, transportation, logistics, hospitality, retail, and e-government. With a team of more than 800+ professionals, the company delivers cutting-edge software solutions tailored to address the specific business needs and challenges of our clients. Our projects range from short engagements to multi-year collaborations on turnkey products.

As we believe that our employees are our greatest asset, we provide them with a collaborative environment and full support for their career and personal growth.

About the role and product

We’re seeking a Technical Delivery Manager to lead the transformation of business requirements into high-quality, production-ready AI solutions. You’ll be responsible for end-to-end delivery execution across multiple client-facing projects, implementing Sirma AI Enterprise for clients in finance, hospitality, logistics, retail, healthcare, and insurance industries. This role blends technical leadership, agile delivery management, and client communication, ensuring complex AI systems are delivered on time, within scope, and to expected standards.

The Sirma AI Enterprise is an advanced platform that enables organizations to build, deploy, and scale intelligent AI Agents, Teams of Agents, and Agentic Workflows. We combine cutting-edge AI innovation with enterprise-grade security and flexible deployment options, delivering both cloud (SaaS) and on-premise solutions that keep organizations in complete control of their data and AI operations.

Your responsibilities

• Own and drive end-to-end delivery of Sirma AI Platform implementations from inception to deployment across SaaS, on-premise, hybrid and air-gapped configurations
• Collaborate with business stakeholders and technical teams to translate requirements into AI agent architectures and implementation plans
• Act as the primary liaison between internal teams and clients (primarily US-based), ensuring alignment on scope, priorities, and timelines
• Coordinate technical resources and ensure delivery milestones are met across distributed teams and time zones
• Own and maintain delivery tracking using Jira (tasks, sprints, progress) and Confluence (technical documentation, decisions)
• Facilitate system integration and oversee User Acceptance Testing (UAT) and go-live activities
• Monitor project metrics (effort, budget, risks, timelines) and provide regular updates to stakeholders
• Promote delivery best practices, AI-specific quality gates, and continuous improvement initiatives across teams
• Build reusable delivery playbooks and templates for different verticals

Role’s requirements

• 3+ years of experience in technical delivery or project management roles, preferably in a consulting or client-facing environment
• Hands-on experience or close collaboration with software engineering teams, with exposure to one or more languages (Java, Python, C#/.NET, JavaScript or other)
• Experience delivering solutions in regulated or complex industries such as Automotive, Healthcare, or Cross-Industry (Retail, Logistics, etc.)
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban)
• Familiarity with databases (PostgreSQL, MS SQL, Oracle) and core infrastructure concepts (backup/storage/cloud)
• Familiarity with CI/CD pipelines, Git, and cloud platforms (AWS, Azure, or GCP) is a strong plus
• Capable of working with distributed teams and managing delivery across different time zones
• Proactive problem-solver with the ability to manage multiple priorities in dynamic environments
• Bachelor’s or Master’s degree in Computer Science, Software Engineering
• Excellent verbal and written English

What we offer

• Personal career path
• Individual or team professional training
• Flexible working time
• Cooperation with top professionals around the globe
• Regular performance assessment
• Additional health and dental insurance
• Additional paid vacation days for students
• Regular team buildings and office parties
• Private parking zone
• Multisport card
• Game and relax zone

Why Sirma should be your choice

• Knowledge sharing
• Interesting case studies
• Referral bonus scheme
• Working with cutting-edge technologies
• Innovative and dynamic projects
• Sport events
• Charity campaigns
• Fruits at the office
• Opportunity to work from any Sirma office
• Large terrace with great view

Apply now!

We’re looking forward to meeting our next colleague. 

We will contact only the candidates selected for further consideration. Confidentiality is guaranteed. We thank all candidates for applying.