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Fadata Bulgaria

Lead AI Engineer

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    Overview

    At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you’re excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button.

    We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey.

    Our values—TrustOpennessPassionInnovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.

    Opportunity

    As Fadata expands AI capabilities across products and client operations, the Head of AI Implementation leads the industrialization, rollout, and adoption of AI solutions across internal platforms and customer projects.

    This role bridges strategy and execution: turning AI product innovations into scalable, secure, measurable implementations that improve customer outcomes, operational efficiency, and competitive differentiation.

    Your responsibilities

    The Lead AI Engineer is accountable for:

    • Establishing Fadata’s AI implementation framework, standards, and governance.
    • Leading cross-functional execution of AI rollouts (internal and client-facing).
    • Ensuring AI solutions are adopted successfully, deliver measurable value, and remain compliant with quality, security, and regulatory expectations in insurance environments.
    • Creating a development team to enhance Fadatas core insurance product.

    What you bring to the table

    Education / Certification 

    • Master’s degree in Computer Science, Data Science, AI/ML, Software Engineering, or related field.
    • Certifications in one or more of: AI/ML (cloud vendor tracks), project/program management (PMP/Prince2), Agile/SAFe, or data governance.

    Experience 

    • 8+ years in software delivery / enterprise implementation, including leading AI/ML implementation or data-driven transformation programs.
    • Demonstrated success scaling AI solutions from PoC to production in regulated or complex enterprise domains (insurance, banking, healthcare, telco, etc.).
    • Strong background in solution architecture, delivery management, or technical program leadership.
    • Experience with customer-facing delivery, stakeholder management, and complex multi-vendor ecosystems.
    • Familiarity with cloud AI stacks (Azure AI, AWS, GCP) and MLOps practices.

    Technical & Domain Understanding 

    • Solid understanding of AI/ML lifecycle: data readiness → model development → validation → deployment → monitoring → retraining.
    • Working knowledge of:
      • LLM/GenAI use cases (assistant/agent patterns, RAG, prompt engineering).
      • Classic ML (classification, prediction, anomaly detection).
      • MLOps tooling (model registry, CI/CD for ML, monitoring, drift detection).
    • Data platforms, integration patterns, and APIs.
    • Strong grasp of insurance business processes, data sensitivity, and regulatory constraints is preferred.

    Why you should join us

    • Become part of a fast-growing insurance software vendor with multinational teams across Europe. Currently, we have offices in over 7 different countries, including Bulgaria (Sofia & Burgas), Germany (Munich), Denmark (Copenhagen), Spain (Madrid), Lima (Peru), Kuala Lumpur (Malaysia), Belgrade (Serbia)
    •  Our diverse backgrounds have led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers – we are a team of professional and passionate individuals from over 20+ different countries.
    •  We have a flexible home office policy
    • Receive a competitive remuneration package together with great opportunities for personal and professional growth.
    • A positive company culture built around people’s wellbeing.
    • No meetings time when we can focus on our main tasks.
    • Work in a dynamic environment with an exceptional team that is always ready to help.
    • A half-day off the second Friday of the month so you can focus on passion projects, boost your creativity, or spend time with your loved oneс.

    Join us and become part of a team that is changing the insurance industry through technology for the better.

    About us

    Fadata is a leading provider of software solutions for insurance companies globally. We are on a mission to empower the insurance industry to drive customer engagement, innovation and business value. Together with our customers we are on a journey to build the future of insurance and impact millions of people’s lives every day. Fadata has clients in over 30 countries across the globe. Headquartered in Munich, with offices in more than five European cities, Fadata is backed by Private Equity Riverside and Lowell Minnick.

    We provide the heart of the insurance industry with the next generation of core insurance platform. We use end-to-end, flexible cloud services for all insurance processes across Life, P&C and Health, harnessing open ecosystems. Our values include building trust, engaging in open communication where feedback is welcome, being passionate about the value we deliver, innovating our product, and showing care, empathy and respect for one another. We embrace cultural differences and support diversity.

    We are making the world a safer place by empowering insurance innovation. We want you to become part of our exceptional team who are driving insurance innovation forward.