SAP Finance Support Analyst

Helping create the services culture of the future! This is the vision of Synergyc. And if you are ready to move on and build a career in a forward-looking company, then let’s meet!

What are we looking for?

• Timely respond to questions, email communication and support SAP Key users
• Investigate and resolve tickets (incidents & requests) with high quality
• Monitor SAP interfaces and solve or address the encountered errors
• Analyze, identify and address the root cause for the repetitive issues
• Assess, complete and reassign tickets that requires deeper expertise (documented with function/technical analysis)
• Collect business needs and obtain business validation for system changes
• Continuously deep dive in business processes to enrich knowledge and expertise
• Perform / support functional tests (User Acceptance Tests, Non-Regression Tests)
• Share knowledge within SAP support team maintaining all kind of documentation that is useful for team’s daily work and expertise
• Identify needs and opportunities to improve work and processes
• Ensures the execution of Key Performance Indicators (KPI’s) in a timely manner
• Ensure positive working relationship with users, peers, employees and contractors

And if you meet the following criteria

• University degree in IT, Finance / Accounting, Business school or equivalent
• 2+ years of experience working with SAP Finance and Accounting and SAP users support experience
• Experience with computerized accounting systems and financial reporting software, including SAP is an advantage
• Outstanding attention to detail, accuracy, and ability to multitask
• Fluent English

We Offer You:

• Additional health insurance
• Food vouchers
• Sport cards
• Transport allowance
• Remote
• Referral bonus program
• Modern office with a stunning view
• Charity & volunteer activities
• Free drinks at the office