Salesforce Administrator / Senior Salesforce Administrator

Тop Skills Recruitment is a talent consultancy founded by professionals with years of experience in Business Process and IT Outsourcing.
Our mission is to connect exceptional people with outstanding opportunities — helping candidates unlock their full potential while delivering world-class recruitment services to our clients.

We are proud to partner with a global technology leader in cloud communications and collaboration to find experienced Salesforce professionals who are eager to shape the future of enterprise systems.

This is more than a typical admin role — it’s a chance to join a forward-thinking international IT organization where Salesforce is at the heart of digital transformation, scalability, and innovation on a global scale.

  The Opportunity

Whether you’re a skilled Salesforce Administrator ready to expand your technical and business expertise or a Senior Salesforce Administrator looking to lead complex global initiatives, this role offers the platform, visibility, and impact to accelerate your career.

 What You’ll Do

As a Salesforce Administrator, you will:

• Deliver proactive L1 & L2 support and resolve user incidents promptly.
• Manage user access, roles, and permissions while ensuring data accuracy.
• Configure reports, dashboards, workflows, and automations to optimize business operations.
• Collaborate with developers on enhancements, integrations, and change requests.
• Participate in Agile/Scrum ceremonies and maintain clear, structured documentation.
• Support end-user adoption through onboarding sessions and best practice training.

As a Senior Salesforce Administrator, you will:

• Act as a strategic Salesforce expert and advisor to business stakeholders.
• Lead full lifecycle projects—from requirements gathering to release and optimization.
• Design and implement scalable automations, approval processes, and data governance standards.
• Oversee system integrity, security compliance, and cross-platform integrations.
• Provide advanced technical support and drive user enablement across global teams.
• Continuously innovate and identify areas for system improvement and simplification.
  
  

 What You Bring

For both levels:

• 4+ years of Salesforce Administration experience (Sales, Service, or Experience Cloud).
• Salesforce Certified Administrator (additional certifications are a strong advantage).
• Experience in structured ticketing systems (Jira, ServiceNow, etc.).
• Strong analytical mindset, solution-oriented approach, and clear communication skills.
• Excellent command of English — written and spoken.

For Senior level:

• Hands-on experience managing complex, multi-org Salesforce environments.
• Deep understanding of system architecture, automation, and governance principles.
• Proven track record working in Agile, cross-functional global teams.
• Advanced knowledge of Flows, Process Builder, and advanced data modeling.

Nice to have:

• Experience with APIs, middleware, or AppExchange integrations.
• Understanding of CI/CD pipelines, release management, or DevOps principles.
• Basic proficiency in HTML, CSS, or JavaScript.

 Why This Role Stands Out

• Join a global tech innovator trusted by millions of users worldwide.
• Work in a dynamic, collaborative environment that values expertise and initiative.
• Shape Salesforce-driven transformation across business-critical systems.
• Access continuous professional development, certifications, and mentorship.
• Enjoy a highly flexible work model – fully remote for candidates based outside Sofia, or hybrid for those who prefer to collaborate on-site.
• 26 days of annual leave + 5 Wellness Fridays for true work-life balance.
• Comprehensive health insurance, including dental & vision coverage.
• Meal vouchers, Multisport card, referral bonuses, and retail discounts.
• Vibrant company culture with global team-building initiatives and modern offices near the metro.
• Competitive salary and performance-based rewards.

Ready to elevate your Salesforce career in a global innovation environment?

 Apply today and become part of a company where technology, talent, and transformation come together.

All applications will be treated as strictly confidential.

Only short-listed candidates will be contacted.

License for recruitment for Bulgaria: № 2399 / 15.11.2017.

License for administration and protection of personal data: № 432025 / 23.10.2017