IT Officer, Business Solutions

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

VPU Context 

The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w. 

Unit Context 

The ITS Country Engagement unit (ITSCE) delivers digital support for global and country-specific products, supports systems aligned with the new Country Engagement model, and provides geospatial solutions for geo-tagging of projects to improve spatial visibility and impact tracking. It also drives the delivery of AI-powered business solutions to support business priorities and accelerate data-driven decision-making across the institution.  

ITSCE is looking for an experienced Solutions Implementation Lead to support the delivery of the unit’s capital work program on technology solutions tailored to regional and country operations to ensure technological support for regional and country-level strategies.  

Specific Responsibilities 

• Lead product implementation of the following capital assets in the Global and Country Products product line: Country Workspace, Mission Management, Third-Party monitoring, Field data collection, CPF modernization, and CPIA modernization.
  
• Plan for strategic technology advisory and support services to business units, enabling the adoption of new business models and the product design of Digital Public Goods. 
• Manage the end-to-end implementation process, from initial solution design through deployment and post-launch support.  
• Bridge the gap between technical development and business requirements, ensuring that software products are successfully delivered and adopted by end users. 
• Coordinate cross-functional teams, oversee project timelines and deliverables, resolve of technical challenges, and assure that solutions align with both technical requirements and business goals. 
• Work closely with product managers, developers, quality assurance teams, and client stakeholders to facilitate smooth project execution. 

Selection Criteria

• Master’s degree in computer science, computer engineering, or other related disciplines with 5 years of experience or equivalent combination of education and experience.
  
• Possess strong product management expertise in software development technologies, excellent project management skills, and the ability to communicate complex technical concepts to both technical and non-technical audiences. 
• Proven track record designing and implementing digital solutions that are intuitive, accessible, and tailored to diverse user groups. 
• Demonstrated experience with agile delivery, modern app development practices (low/no code), design thinking, and forward engineering. 
• Strong problem-solving abilities, leadership skills, and the capacity to adapt quickly to evolving technical requirements and business needs. 
• Strong interpersonal skills for building collegial working relationships across organizational levels. 
• Strong organizational, analytical, and business judgment capabilities. 
• Certified in Agile methodologies and strong familiarity with Agile ways of working. 
• Ability to translate theory into practical applications in context of Bank work. 
• Ability to participate in multi-disciplinary teams. 
• Proficiency in English.

WBG Culture Attributes:

1. Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.