Mobile QA Engineer

Who we are:

Simplicity. Applied. is more than just a slogan at M2M Services— it’s the driving force behind our global tech leadership. With headquarters in Bulgaria and offices in the United States, our journey is marked by constant growth and transformation.

We focus on creating and developing innovative IoT solutions for the security industry. With our best-in-class engineering capabilities, we treat our customers to the highest value of dependable and affordable products.

Our footprint is spread over 50+ countries on 6 continents, serving over 10 000 businesses. And advancing the daily lives of more than 1,5 million end users.

We value people as much as we value technology. As a team, we foster curiosity, intelligence, proactiveness, and creativity to navigate our way to innovation and progress.

Who you are:

You are someone to do what is right, not what is easy. A great team player who truly knows that the whole is greater than the sum of its parts. A smart achiever to constantly aim for efficiency. Someone to do what you do and strive to do it best. A curious explorer, ever ready to take on a new challenge. A proactive self-starter who leads and encourages others to lead. You value personal contact and straight-forward relationships. Working from office is not an issue for you, since you build something meaningful while there. So then, great – you’re just like every one of us!

What is your new role:

• act as the dedicated QA for our Mobile Team, actively participating in daily standups, sprint planning, and other Scrum ceremonies to help developers close their tickets rapidly;
• test our own mobile apps that are integral part of our products’ ecosystem (if you’d like to do your research  you can check them out:  RControl, Alula Security, Smartlink Security);
• design test scenarios based on requirements and participate in user acceptance testing (UAT);
• perform manual testing and contribute to automated test coverage (UI and API);
• configure, manage, and maintain physical devices including alarm/control panels, communicators, cameras, and home automation or access control hardware for development and QA purposes;
• reproduce and triage issues from Sales, Technical Support, and clients, escalate when needed and coordinate with internal partners for status updates;
• ensure thorough regression testing before each release;
• help evolve the test strategy, including regression suites and automation.

What it takes:

• proven experience in QA for mobile apps (iOS and Android);
• being skilled in test design, defect tracking, and working in Agile teams, using Jira tools;
• having strong communication skills and fluent English (written and spoken);
• ability to collaborate with an international team;
• being proactive, organized, and passionate about product quality and usability;
• nice to have – knowledge of tools like Appium;
• nice to have – good knowledge of smart home, IoT, or security systems is a strong plus.

What it gives:

• being part of a Bulgarian product company and a constantly growing global leader, with a series of international awards in the security field.
• we offer the opportunity to make a great impact on millions of lives, making them better and safer with our in-house developed and built products.
• having the chance to excel in your role or find yourself in another by learning from our solid know-how and best-in-class professionals.
• a year-end bonus (13th salary) and generally, a flexible salary increase policy, based on proactiveness and achievement.
• premium health insurance package for you and your family.
• free parking spot or a greener option, if you’d prefer – a company-covered public transport card.
• monthly food vouchers and several corporate discounts.
• sport venues membership card (Multisport).
• complimentary breakfast, gifts for birthdays, anniversaries, childbirth and holidays.
• and last, but best – our positive company culture and refreshing regular team gatherings, Easter & Christmas parties, as well as annual team-buildings!

Please note, that we just love being all together in our office and provide on-site options only.

If it sounds like we can go well together and do great things, we’d love to hear from you!