Salesforce Consultant (CPQ)

WE ARE

SoftServe is a digital authority that advises and provides service at the cutting edge of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy.

Our Salesforce Center of Excellence (CoE) is a dynamic team of over 90 architects, engineers, consultants, and quality control specialists dedicated to Salesforce excellence. We deliver end-to-end Salesforce solutions, from pre-sales support and architecture planning to full-scale implementation and post-deployment support. Join us and become part of an innovative team that drives digital transformation and empowers clients worldwide.

IF YOU ARE

• Having 3+ years of hands-on experience with Salesforce CPQ administration, configuration, and optimization
• Proficient in CPQ-related features such as product configuration, pricing strategies, discounting models, and quote generation
• Experienced with Salesforce platform administration, including creating custom fields, validation rules, and managing user permissions
• Skilled in problem-solving, analytics, and troubleshooting complex CPQ issues
• Accustomed to Agile software delivery methodologies, namely Scrum and tools such as Jira
• Familiar with the entire Salesforce products family including Salesforce CPQ
• A sound communicator with fluent English providing and suggesting solutions on regular client meetings
• A holder of Salesforce CPQ Specialist certification (as an advantage)
• Adept at Apex and Lightning Components which is preferred but not required

AND YOU WANT TO

• Manage and configure Salesforce CPQ to support the sales team’s needs, including product bundling, pricing, discounting, and approval workflows
• Ensure accurate and effective setup of price books, product catalogs, pricing rules, and discount schedules.
• Configure and maintain CPQ customizations, including custom fields, page layouts, and user permissions
• Continuously optimize CPQ processes to streamline quote generation, reduce errors, and improve the overall sales process
• Collaborate with sales operations, finance, and other stakeholders to identify opportunities to improve the CPQ platform
• Design and implement enhancements to the CPQ system, ensuring that customizations align with business processes and objectives
• Work closely with developers to support custom Apex and Lightning Component implementations for advanced CPQ functionalities
• Create and maintain automated workflows within Salesforce CPQ to streamline quoting, pricing, and approval processes
• Use Salesforce Flow and Process Builder to automate repetitive tasks, reducing manual intervention and improving data accuracy
• Provided day-to-day support for Salesforce CPQ users, troubleshooted issues, and ensured the system was functioning properly
• Train sales team members and other stakeholders on CPQ features and best practices
• Ensure data accuracy within CPQ, including regular audits of products, pricing, and quote data
• Create and maintain reports and dashboards related to CPQ, including sales performance, quote activity, and product sales trends
• Monitor and analyze CPQ performance metrics, providing insights to sales and executive teams on quoting efficiency and system usage

TOGETHER WE WILL

• Offer you an individual career path for professional development and career growth
• Engage in interesting consulting where you can explore client businesses over the globe
• Process dynamic projects and still have a stable place of work
• Take part in internal and external events where you can build and promote your brand
• Give you access to experienced specialists willing to share their knowledge
• Care about your initiatives — we are open to them, just come and share your ideas