Senior Business Analyst (Data Focus)

WE ARE

SoftServe is a global digital solutions company, headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.

Our global Center of Excellence team has over 100+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers with 12+ locations worldwide.

We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry.

We are cooperating with a client who is a leading managed WordPress hosting platform, empowering businesses with the performance, security, and reliability they need to grow online. Their platform automates the complexities of WordPress site management, helping teams focus on content and user engagement instead of infrastructure.

IF YOU ARE

• Proficient in SQL and data-centric technologies, including databases, data warehousing, data processing frameworks, and data governance
• Experienced in data modeling using DBT with advanced understanding of data organization and normalization
• Strong in the software implementation life-cycle, particularly in data product development processes such as Agile, Iterative, Incremental, observability, and automation
• Skilled in using one or more cloud platforms, preferably GCP, but also AWS or Azure
• Confident with BigQuery and DBT, harnessing these tools for optimal data solutions
• Outstanding in communication skills, both written and verbal, to effectively convey complex technical concepts and strategies
• Highly attentive to detail, with the ability to lead and manage multiple competing priorities effectively
• Familiar with big data frameworks

AND YOU WANT TO

• Own the internal customer experience: What it means to find, understand, and use data as an analyst, or to change data as an engineer.
• Utilize data to develop high-quality insights into our business and our customers
• Collaborate with data engineers, architects, and cross-functional technologists to devise and incrementally implement high quality data products and setting clear expectations on projects, deliveries, and change-management
• Build and maintain collaborative relationships with stakeholders across the organization, developing a deep understanding of our business and problems
• Generate and maintain transparent prioritized value based roadmaps by leading negotiation and trade-off discussions with key partners
• Build and manage a product backlog that is transparent and connected to the roadmap
• Write excellent user stories, with thoughtful acceptance criteria, that can be translated into engineering work.
• Ensure strong scrum Agile collaboration and engagement (daily stand-ups, sprint reviews, backlog grooming/management using Jira, retrospective, team agreements, etc.)

TOGETHER WE WILL

• Develop initiatives for growth, thus contributing to risk management
• Define the product strategy, and make a powerful input to boost its effectiveness
• Boost leadership skills with managerial competencies through leadership-development programs
• Work with a diverse team of professionals in a collaborative enterprise environment
• Be Game Changers who represent our best talent, top contributors, and creative minds in the annual SoftServe Awards
• Create an exceptional customer experience and impact the company’s global success through the Customer Hero Program
• Gain performance-based bonuses and incentives for your valuable contributions
• Enhance your professional journey by being part of a dynamic and innovative company culture
• Leverage opportunities to make a significant impact on product development and strategic decisions
• Develop and implement strategies that drive growth and maximize organizational value