Site Reliability Engineering (SRE) Deployment Engineer

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

Our SRE teams ensures our systems are always up & running 24×7, and that our customers are receiving the best quality of service (QoS). We work with different internal support teams to help maintain and support RingCentral services, develop and manage new releases & deployment processes, ensure transparent deployment practices across the company, and work closely with DevOps teams.

This is a great opportunity for a dynamic and curious system administrator to become familiar with software development and operations in a strong, worldwide company with a large cloud infrastructure distributed all over the world. You will use and understand common practices of transparent deployment and maintaining large distributed systems, following top industry level processes and tools.

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Responsibilities:

• Deliver and troubleshoot service updates to the stage and production platforms.
• Communicate and collaborate with other teams (Operations, QA, Development).
• Continuously improve the knowledge level of the production system.
• Work closely with virtualization/storage, network, monitoring and development teams to create roll out plans or investigate issues met during deployment.
• Take part in automation design and improvements.

Requirements:

• Common knowledge of OSI model and TCP/IP stack protocols.
• Understanding of Linux server systems.
• Ability to work with strict deadlines.
• Familiarity and practical experience with virtualization/cloud technologies.
• BS/BA in CS or other technical degree.
• Good spoken and written communication skills in English;

Would be a plus:

• Linux troubleshooting experience.
• Any enterprise platform troubleshooting experience.
• Knowledge of common Deployment procedures and practices.
• Experience with containerization platforms, K8s, Ansible, Spinnaker, Terraform, Jenkins, Consul, Kibana and AWS basics.
• Experience with scripting languages such as Python, Bash
• Understanding and troubleshooting of Windows systems.
• Understanding of how the Internet works.

You will get experience in:

• Working in a high-performance team in a strong IT company.
• Troubleshooting of Java, C++ applications based on enterprise technologies (Apache Kafka, ZooKeeper, Cassandra, RabbitMQ, MongoDB, GridGain, Coherence, etc.).
• Software development lifecycle where SRE team plays an important role.
• Working with bash, python or other scripting languages, SQL.
• Integration between Private and Public Clouds.
• Support of a world-wide distributed platform.
• How to achieve 5-nines SLA and have fun.

​What we offer:

• Well-coordinated professional team.
• Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
• Additional Health and Life Insurance Package.
• Employee Assistance Program.
• 25 vacation days.
• 200 BGN Digital Food Vouchers via EdenRed and their application
• 120 BGN Gross as part of the salary for Working Expenses Allowance

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.