Site Reliability Engineer

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2C businesses. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry’s leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s Development unit is looking for an experienced Site Reliability Engineer with excellent problem-solving skills.

Your influential mission. You will…

• Handle frontend support requests related to Java-based application server issues
• Manage frontend support requests for client-related issues across Windows desktop, native iOS, native Android, and HTML5 platforms
• Create scripts to check system health after deploying new versions to production
• Implement and maintain platforms for monitoring and controlling the gaming system
• Ensure timely closure of support requests via the internal helpdesk system
• Review product development documentation at both general and detailed levels
• Act as a liaison between front-line support (Helpdesk) and Java-server and client development teams
• Collaborate with the software testing team to perform stability and performance tests on new releases
• Take on additional relevant tasks as assigned by your direct manager

Components for success. You…

• Have completed secondary education, with higher education preferred, ideally in information technologies
• Bring experience working in a team-oriented environment
• Maintain excellent oversight of tasks and assignments in the Frontend Specialist queue
• Communicate fluently in spoken and written English
• Possess strong knowledge of Java and SQL
• Prioritize tasks with excellence and efficiency

You’ll get extra points for…

• Previous experience in a gaming environment
• Knowledge of C++

Thrive in a culture that values…

• Initiative-taking and confident approach at the workplace
• Global scope and inclusive working environment
• Constant learning and development opportunities
• Active lifestyle and mental well-being
• Fun and engaging company events

SUPPORT AND DEVELOPMENT TEAM

Our team specializes in supporting end-users by processing technical assistance requests and maintaining system stability. We review product distribution documentation at both strategic and detailed levels, identify system issues, and initiate requests for functional enhancements. Additionally, we configure and maintain monitoring platforms to ensure optimal performance and reliability across our applications.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.