Senior Product Owner (Firewall Service) (m/f/diverse)

The company

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Senior Product Owner (Firewall Service) in our Network and Security Infrastructure team.

Your tasks:

• Owning and evolving the Firewall Subservice roadmap in alignment with NSI strategy and security requirements;
• Managing the product backlog, prioritize features and enhancements, and ensure timely delivery of service improvements;
• Collaborating with engineering, operations, and security teams to ensure robust and compliant firewall operations;
• Serving as the primary point of contact for stakeholders across business and IT regarding firewall capabilities and service performance;
• Ensuring integration and alignment with related services such as DDI, SIEM, Active Directory, and cloud platforms (Azure, GCP);
• Overseeing service KPIs including incident response time, deployment timelines, and change success rates;
• Coordinating with external vendors and internal teams on tooling such as Fortinet (Fortigate, Fortimanager, Fortianalyzer), Guardicore, COMFORT, and Algosec;
• Maintaining awareness of dependencies and ensuring operational integrity across environments (Prod, NSI-LAB);
• Supporting audits, risk assessments, and compliance initiatives using tools like Archer and ComRAM.

Your profile:

• Proven experience as a Product Owner or Service Manager in network security or infrastructure services;
• Strong understanding of firewall technologies (Fortinet stack preferred) and policy management tools (e.g., Algosec);
• Familiarity with microsegmentation, identity-based access control, and hybrid cloud environments;
• Experience working with ITIL-based service management, RACI models, and KPI-driven reporting;
• Excellent communication and stakeholder management skills;
• Fluency in English – both written and spoken;
• University degree in IT or relevant.

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work from abroad and work-from-home opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of 128 BGN monthly;
• 6 additional annual days off for exceptional circumstances;
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Challenge accepted? Apply now with your up-to-date CV in English!

Only shortlisted candidates will be invited to interview.