Network Provisioning Engineer (Fixed-Term)

GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net.

Role Summary:

The Network Provisioning team is responsible for the customer design and logical provisioning of IP/SDWAN/Security services on a Global footprint.

Internal Departments they will interact with:

The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers.

Main Responsibilities:

• Design, Develop and modify network solutions providing exceptional client experience while ensuring the integrity of service delivery.
• Internal interaction with members of the sales, design engineering, technical managers and project management teams
• Create, modify, and maintain engineering process, work flows and documentation
• Support customer’s through service acceptance by troubleshooting service issues during turn up (e.g. throughput, routing and other customer-related support issues) providing timely resolution
• Ability to coordinate with internal stakeholders and external parties with effective use of resources and timely delivery.
• Making contributions to organizational knowledge base
• Ability to represent GTT at various levels from a technical perspective.
• Managing & maintaining client service resource allocations
• Collaborate with peers and colleagues within Engineering, Service Delivery and Operations

Ideal Candidate Profile:

• Highly organized
•  Pays close attention to detail
•  Possesses sound problem solving skills
•  Able to conduct independent research and present solutions
•  Demonstrates initiative
•  Is a team player
•  Self-motivated.

Essential Criteria:

• Experience supporting a client’s complete network deployment lifecycle
• Demonstrate the ability to work with customer engineering teams to determine network requirements are understood, reflected accurately and implemented
• Excellent verbal, written communication and presentation skills in English.
• 2+ years of experience in a similar role – Network Design/ Architecture or Implementation
• Network Certifications (i.e.CCNA/CCNP, JNCIS/JNCIP) or similar level with focus on present-day technologies (e.g. SDWAN, MPLS, TCP/IP, VPN, BGP, QoS, etc.)
• Juniper equipment experience (PTX, MX, QFX, ACX and EX series)
• Has a working knowledge other network services (DNS, DHCP, etc.)
• Experience interfacing with peering providers and facility management
• Knowledge of principles of IT Service Management best practices
• Security knowledge on Fortinet and/or Palo Alto is considered as advantage.

Work Shifts:

• 8:00-16:30
• 9:00-17:30
• 11:00-19:30