UI/UX Design Manager

Ingenico is the global leader in payment acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators, and fintechs, our world-class terminals, solutions, and services enable the global ecosystem of payment acceptance.

With 40 years of experience, innovation is at the core of everything we do. Our diverse community of experts works together to shape the future of commerce. At Ingenico, trust and sustainability are the foundation of our culture.

As a UI/UX Design Lead, you’ll play a key role in building and maintaining a scalable design system that supports our cloud-based payment platform. You’ll lead a growing team, drive user-centric design practices, and ensure consistency and efficiency across multiple products.

Responsibilities:

• Lead a team of UI/UX designers focused on delivering a scalable, cloud-based platform
• Oversee the creation and evolution of a unified design system for efficiency, accessibility, and reduced design/tech debt
• Serve as the bridge between design and development teams to ensure scalable, shared component use
• Set the vision for design assets (wireframes, prototypes, mockups) and drive adoption of design standards
• Align with engineering on feasibility, timelines, and implementation support
• Lead user research across products to guide design strategy and define user flows
• Monitor key KPIs: system adoption, accessibility, design duplication, stakeholder satisfaction
• Drive structured design workflows and decision-making processes that improve agility and team collaboration

Requirements:

• Bachelor’s degree in a related field; advanced degree is a plus
• Minimum 5 years of experience in a UI/UX role within an agile environment
• Prior experience managing or mentoring designers is preferred
• Work location: Based in Sofia with regular office presence required to support local team leadership
• Strong understanding of UI/UX principles and accessibility standards
• High proficiency in Figma; experience with tools like Storybook, Zeroheight, Jira is a plus
• Experience working within and contributing to design systems
• Familiarity with HTML, CSS, and SASS; understanding of React is a strong advantage
• Able to align with front-end development needs and guide team integration with development
• Strong knowledge of responsive design and cross-platform usability
• Comfortable working in global, remote-first teams and virtual collaboration tools
• Strong leadership and prioritization skills
• Ability to quickly absorb new concepts and technologies
• Excellent communication and presentation abilities
• Problem-solving mindset with strong collaboration abilities
• Fluent in English, both written and spoken

Our Benefits:

• 25 days of paid annual leave
• Additional health insurance
• Annual performance bonus
• Re:benefit monthly budget for flexible perks
• Birthday benefit: 1 extra day off in your birthday month + 200 BGN added to your Re:benefit
• Volunteer Time Off
• Referral Bonus Program
• Parental Benefit: Extra support if you become a parent while at Ingenico
• Work-from-home opportunities after probation
• LinkedIn Learning platform access
• Corporate discounts
• Cozy office close to a subway station
• Fresh fruits and nuts in the office