Project Support Analyst (PMO)

Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 400,000 people worldwide. Through systems integration, Hitachi Solutions strives to provide business solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe.

The Business Solutions division of Hitachi Solutions’ is a fast growing and leading Microsoft Partner in providing industry-based solutions using Microsoft Dynamics365 and cloud technology. Our teams provide advice and expertise to a diverse range of customers before designing and deploying bespoke ERP, CRM and business intelligence applications that we continue to service and support post go-live. Our people are passionate about technology, whether they are developers with deep technical expertise or more general technology practitioners with business acumen.

As part of Hitachi Group and one of the largest and most qualified consulting firms specialising in Microsoft technologies in the world, we rely on the talent and passion of our people to keep us driving forward. As a result, we invest in our workforce and train for excellence, offering opportunities to grow your career. Our branch in Sofia is experiencing a phenomenal growth and we’re continuing to expand our PMO Team.

Key responsibilities

• Responsible for providing comprehensive administrative support to the Hitachi delivery team or other teams, including scheduling meetings, taking minutes, maintaining project documentation, updating information inside relevant tools, if necessary, under supervision.
• Review and proofread commercial documents to ensure compliance with Hitachi standards and guidelines.
• Provide administrative assistance to the pre-sales, the transition from pre-sales to delivery and the Acceptance to Delivery processes, if necessary, under supervision.
• Support the internal PMO team with forecasting and gross margin reports.
• Support the need for project status reporting and assist the delivery team with the background work required to enable this on the system.
• Support the completion of the quarterly QA review Questionnaire, correcting gaps where appropriate.
• Summarize background information useful to internal reporting.
• Support senior colleagues with continuous improvement initiatives.
• Support senior colleagues, Delivery, and any other part of the organization with any ad-hoc requests and administrative work.

Key Accountabilities

• Reporting to the regional PMO Leadership.
• Project Support Analyst is accountable to ensure that administration activities related to internal processes adhere to documented Hitachi best practices and governance policies.
• Ensure that all internal project reports are prepared and distributed as per the published schedule.
• Ensure that all internal processes are completed as per the agreed SLAs.
• Ensure that all internal published controls and processes are followed.
• Project Support Analyst may be accountable for specific processes across several projects.

Key competencies

• Excellent communication skills.
• Collaboration and teamwork.
• Team player with positive attitude.
• Excellent organizational skills.
• Pro-active nature with attention to detail.
• Active listening to articulate ideas clearly, and tailor communication to the audience.
• Problem-solving skills.
• Ability to produce high quality and professional written documentation including excel reports and presentations slides.
• Well-organized and able to manage and prioritize multiple tasks.
• Adaptability, flexibility, and an open mind.

What we offer:

• Competitive salary
• Annual bonus
• Additional Premium Health Insurance
• Monthly Vouchers/Lifestyle Cash Supplement
• Monthly Travel Cash Allowance
• Additional Holidays
• Specialised Training
• Option for Flexible working hours or home office
• Modern Office with excellent access to transport
• Drinks & Fruit Office Supply
• Professional & Friendly work environment
• Company events and Team Building
• Opportunity to grow your career and work with international team
• Qualified electronic signature

In responding to this application you are explicitly giving your permission under General Data Protection Regulation (GDPR) & the UK Data Protection Act 1998 (DPA), for Hitachi Solutions Europe Limited to collect your information, store & process it for this role & / or any others that may be suitable now or in the future subject to Hitachi Solutions Europe Limited’s Data Retention Policy. For more information please refer to our Privacy Policy located on http://www.hitachi-solutions.co.uk/.

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.com domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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