Senior ServiceNow Software Engineer

WE ARE

SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. 13,000+ associates are currently working on 1,100+ projects with clients in the USA, Europe, APAC, and LatAm regions. We are about people who create bold things, make a difference, have fun, and love their work.

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others.

Our team builds cross-industry low-code solutions and is responsible for the development of the low-code applications and delivery of advisory and implementation services to our client base by the platform design best practices and under a defined implementation methodology.

IF YOU ARE

• Experienced in the ServiceNow platform with 3+ years focused primarily on integrations
• Knowledgeable in IT operations and infrastructure management, including network devices, servers, databases, and cloud environments
• Skilled in developing integrations using REST/SOAP APIs, Web Services, Scripted APIs, and ServiceNow IntegrationHub
• Analytical in approach with strong troubleshooting skills and the ability to quickly diagnose and resolve integration issues
• Experienced in integration tools such as Orchestration, IntegrationHub, and ETL
• Familiar with TM Forum (TMF) API considerations and KAFKA architecture (nice to have)

AND YOU WANT TO

• Design, implement, and manage integrations between ServiceNow and third-party applications using REST, SOAP, APIs, MID Servers, and JDBC
• Collaborate with the system architect and business stakeholders to understand integration requirements and translate them into scalable technical solutions
• Write, maintain, and troubleshoot complex scripts using JavaScript, Glide APIs, and Flow Designer logic to support integration needs
• Manage data transformation processes between ServiceNow and external systems, ensuring data integrity and creating necessary mappings and configurations
• Collaborate with ServiceNow administrators, process owners, ITSM teams, and other technical teams to align integration solutions with organizational strategies and processes

TOGETHER WE WILL

• Work on the design, delivery, and support of a variety of solutions that help our clients meet business objectives
• Get solutions ranging from large-scale custom-developed low-code applications to cloud-based development and integration services
• Cooperate with top experts in the company
• Take care of your individual career path for professional development and career growth
• Immerse in interesting consulting engagements where you can explore client businesses around the globe